Wednesday, September 4, 2013

"Business Etiquette Essentials," Class, Friday, Nov. 8, 2013

"Business Etiquette Essentials," Class,
Friday, November 8, 2013, Twin Cities
Give yourself the competitive advantage!

Learn to Navigate the Nuances!
What do you do when meeting a customer at a coffee shop and find he is on a call?
Have you wondered who to introduce to whom?
What do you do when you realize you’ve given someone a poor handshake?
What do you do when you’ve forgotten someone’s name?
How many business cards to share at networking events?
Whom do you introduce first in a business introduction?
Can you “friend” a customer on Facebook?
Have you ever taken a call or checked your email while in a business meeting?
Do men get the chair for a female colleague
at a business meal?
Have you ordered a salad at a business meal?
When do you begin discussing business at a business meal?
What does “business casual” really mean?
What body language can erode credibility?
Can you swear at work?
What is "business casual?"

DESCRIPTION
During this program you will learn skills that will give you the ability to interact confidently and communicate more effectively, and the skills needed to put others and yourself at ease. Topics covered:
* Introduction of Self and Others
* How to Respond to Introductions 
* Basic Body Language
* Types of Handshakes and Their Meaning
* Business Card Protocol
* Techno Savvy
* Conversation Skills Basics
* Tips for Remembering Names
* Tasteful and Taboo Topics
* Business Dining Etiquette Skills (Host and Guest Duties, Understanding the Table Setting, Oops! What to Do, Gracefully Paying and Tipping, Alcohol)
* Impact of Color in Business
* Defining Business Casual Attire
* Handling Embarrassing Situations


9:00a-2:00p (registration 8:50a)
$179, Axel's Charhouse, Roseville, MN

REGISTER HERE