"Business Etiquette Essentials," Class, Friday, Nov. 8, 2013

"Business Etiquette Essentials," Class,
Friday, November 8, 2013, Twin Cities

Give yourself the competitive advantage!

Learn to Navigate the Nuances!

What do you do when meeting a customer at a coffee shop and find he is on a call?
Have you wondered who to introduce to whom?
What do you do when you realize you’ve given someone a poor handshake?
What do you do when you’ve forgotten someone’s name?
How many business cards to share at networking events?
Whom do you introduce first in a business introduction?
Can you “friend” a customer on Facebook?
Have you ever taken a call or checked your email while in a business meeting?
Do men get the chair for a female colleague at a business meal?
Have you ordered a salad at a business meal?
When do you begin discussing business at a business meal?
What does “business casual” really mean?
What body language can erode credibility?
Can you swear at work?What is "business casual?"

DESCRIPTION
During this program you will learn skills that will give you the ability to interact confidently and communicate more effectively, and the skills needed to put others and yourself at ease. Topics covered:

* Introduction of Self and Others
* How to Respond to Introductions 
* Basic Body Language
* Types of Handshakes and Their Meaning
* Business Card Protocol
* Techno Savvy
* Conversation Skills Basics
* Tips for Remembering Names
* Tasteful and Taboo Topics
* Business Dining Etiquette Skills (Host and Guest Duties, Understanding the Table Setting, Oops! What to Do, Gracefully Paying and Tipping, Alcohol)
* Impact of Color in Business
* Defining Business Casual Attire
* Handling Embarrassing Situations

9:00a-2:00p (registration 8:50a)
$179, Axel's Charhouse, Roseville, MN

REGISTER HERE

"Social & Dining Etiquette Class for Teens," (Ages 12-16), Saturday, Nov. 9, 2013, Twin Cities

"Social and Dining Etiquette for Teens," (Ages 12-16)
Saturday, November 9, 2013, Twin Cities

Have you wondered if your teen is on their best behavior when away from home?

Does your teen remember to shake hands and introduce himself or herself
when meeting new people?

Does your teen understand how to use the placeware at a formal meal?

Does your teen understand the appropriate etiquette for social media?

Provide your teen with the skills to be successful and build self-esteem, character, confidence, and social skills through an age appropriate interactive class on etiquette.

 

DESCRIPTION

Your teen will cover a multitude of areas in this interactive program:

* Introductions, Greetings, Proper Handshakes

* Etiquette at Home

* Etiquette When Out and About

 * Being A Good Sport

 * Dining Etiquette

 * Social Media Etiquette & Safety
* Importance of Thank You Notes

9:00a-1:00p (registration at 8:50a)

$129, Axel's Charhouse, Roseville, MN

REGISTER HERE

 

Royal Baby Etiquette - Six Tips

Six Tips for Proper Etiquette Regarding the Royal Birth

(photo: Chris Weeks/Getty Images)

Congratulations to Catherine, Duchess of Cambridge and Prince William, on the arrival of their baby boy! Such an exciting time! As a well-wisher in all of the current and coming excitement of the royal birth, it can be easy to make some faux pas. Here are some tips for all of us, including tips for the media, on the etiquette of the royal baby’s birth.
 

Allow the new parents some time and space. Having a child, especially the first child, is a big life change for parents, let alone for royal parents with a child that is third in line for the throne. New parents need their time, space, and privacy. Give them the opportunity to enjoy the early days with their new baby. While many of us would be interested in minute by minute reports on the baby and the Duchess, it is best to allow the immediate family time to bond without cameras and microphones on ready standby.

Avoid negative comments. For all, and especially the media, please avoid saying or printing comments such as “oh my, did you see what they just did?” or “why wasn’t the baby…?,” or “do you think they chose the right nannies?” It is kind to simply keep such comments to oneself.

Curb the tendency for the “shoulds” and offering unsolicited advice. While your intentions may be good, it will come across as criticism. Advice such as “the parents really should…,” (not allow, provide, not tolerate, watch more closely…, etc.) “the grandparents really should…” (stop, start), or “the baby really should…" (be fed, changed, covered) are simply not needed. Parents know their baby best and when the child needs to eat, be changed, in a sweater or socks. Remember that the baby will let them know some of these needs too! If you are a parent, think back to how these “shoulds” made you feel. Likely you felt inadequate with your first child's birth. Many parents feel this on their own without the shoulds from others.

Avoid comparisons. There is no need to compare your baby to the royal baby, or your parenting style to the Duke and Duchess’s parenting style. In this case, such comparisons are usually made to make oneself feel superior and/or the others to feel badly. For example, “my baby was so smart that she was walking within a week,” “talking within too weeks,” or “so strong that he grew a foot in a month”. Or, “when my baby was six months old, I would never have…” You get the idea.

Avoid making derogatory comments or a fuss about the baby’s name. “I can’t believe they’d choose that name! What were they thinking?” or even, “Thank goodness they chose a normal name for a change. Seems people these days are making up the oddest names.” Baby names are personal and may have familial or historical significance, especially in the case of the Duke and Duchess who may choose the baby’s name based on tradition. Simply be supportive.

Want to send a gift? Gifts will be sent to the royal couple from across the globe, many of which will likely be donated. Instead, send the gift you would have provided to a local charity in the Duke and Duchess’s name. The charity will likely be most appreciative.

 

Finally, my advice to the Catherine and William in responding to any unsolicited or unwelcome input, comparison, or comment regarding their parenting and/or the Royal Baby. A simple, "thank you for sharing" will do. Wishing you a world of happiness!

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Sports and Civility - Play Fair!

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Civility Counts Today and Everyday!

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